If the TCP/IP connection from client to server fails to work, it should
be first checked whether these computers can communicate with each
other at all. If the computers are on the same local area network,
use the following steps to test the connection:
- Find out the recorder's IP address from the network settings of the
operating system.
- Windows: Open the command prompt (Start
Run
''cmd''
and Enter)
- Linux: Open the terminal (Alt-F2
''xterm'' and Enter)
- Enter the command ping 1.2.3.4 (replace 1.2.3.4 with the
recorder's IP address)
- Mac OS X: Open Applications
Utilities
Network
Utility -> the Ping tab
- If the recorder does not respond, the network connection between these
computer does not work. Please contact your network administrator
to check your network settings.
- Make sure that there is either a switch/hub or a cross-over cable
between the computers.
- If there is a firewall between the server and the client, the ping
does not necessarily get through the firewall. In this case, please
check settings at both ends as well as firewall settings.
Ksenos DVR