Testing the TCP/IP connection

If the TCP/IP connection from client to server fails to work, it should be first checked whether these computers can communicate with each other at all. If the computers are on the same local area network, use the following steps to test the connection:

  1. If the recorder does not respond, the network connection between these computer does not work. Please contact your network administrator to check your network settings.
  2. Make sure that there is either a switch/hub or a cross-over cable between the computers.
  3. If there is a firewall between the server and the client, the ping does not necessarily get through the firewall. In this case, please check settings at both ends as well as firewall settings.

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