If the TCP/IP connection from client to server fails to
work, it should be first checked whether these computers can communicate
with each other at all. If the computers are on the same local area
network, use the following steps to test the connection:
- Find out the recorder's IP address from the network settings
of the operating system.
- Windows: Open the command prompt (Start
Run
''cmd'' and Enter)
- Linux: Open the terminal (Alt-F2
''xterm''
and Enter)
- Enter the command ping 1.2.3.4 (replace 1.2.3.4
with the recorder's IP address)
- Mac OS X: Open Applications
Utilities
Network
Utility -> the Ping tab
- If the recorder does not respond, the network connection
between these computer does not work. Please contact your network
administrator to check your network settings.
- Make sure that there is either a switch/hub or a cross-over
cable between the computers.
- If there is a firewall between the server and the client,
the ping does not necessarily get through the firewall. In this case,
please check settings at both ends as well as firewall settings.
Ksenos DVR